Global Specialty Insurer
From Greenfield Account to AI Roadmap
Insurance
- Entered as a greenfield account at the client's Data & AI summit — no existing relationship, no brief — alongside established reinsurance tech vendors with ready-made products.
- Rather than pitching a solution, used the summit to help the client's leadership map where AI could realistically apply across their operations, then prototyped an end-to-end AI-enabled underwriting journey during the hackathon that reframed the conversation. The Chief Underwriter said he'd start building an MVP immediately if it were his call.
- Converted that positioning into paid work: an MVP for GenAI contract analytics, structured as the foundation of a broader AI-enabled underwriting platform, with a portfolio of 3 initiatives managed across the account.
Greenfield account converted into 2 paid engagements worth £500k, with a £2m+ pipeline across contract intelligence and underwriting.
Big Five Publisher
AI Adoption Strategy & Platform Build-Out
Media & Publishing
- Advised a Big Five English publisher on AI adoption across marketing automation, customer service, and order processing — embedded with their engineering squads and trusted by leadership on direction and prioritisation.
- Kept 7 client stakeholders across marketing, engineering, customer service, and IT aligned — from architecture decisions with developers to value and prioritisation conversations with leadership.
- Shaped the engagement structure: 6-week prototyping, 6-week production hardening, then a 6-month expansion — and steered the account from a single use case into a modular AI platform that cut time-to-deploy for new use cases from 6 weeks to 2 days.
- Now leading expansion into the publisher's UK arm: presenting to UK leadership and running ideation workshops to prioritise use cases for the new market.
£250k revenue realised; single engagement grown into a multi-year, multi-market account with the platform adopted as a reusable pattern.
Major UK Bank
AI Strategy & PoC for Regulatory Reporting
Financial Services
- Shaped and led an AI proof-of-concept for a major UK high street bank tackling regulatory trade reporting accuracy across multiple jurisdictions — a domain where the technology conversation is inseparable from compliance and operating model questions.
- Designed the validation approach (isolation forest anomaly detection on real client data) that surfaced reporting gaps the bank's rule-based systems weren't catching — turning a speculative conversation into an evidenced business case.
- Guiding a 5-person team through PoC delivery while keeping 4 client stakeholders across compliance, engineering, and operations aligned.
Designed as a reusable proposition for UK financial services; estimated £10m+ market opportunity for the practice.
Major Food & Retail Multinational
AI Vision & Operating Model Alignment
Consumer Goods
- Led scoping for an AI pilot spanning multiple consumer brands in a heavily decentralised organisation — each brand running programmes independently with no shared governance or reporting standards.
- The challenge was organisational, not technical: ran design thinking workshops with business unit leaders to converge a fragmented enterprise on a shared AI vision before any build began, then defined the technical approach.
Secured agreement to build a pilot using AI to synthesise programme data into executive summaries for steering committees.
Global Investment Bank
Proactive Opportunity Creation
Financial Services
- Led a firm-funded initiative to prototype an AI-enabled risk assessment platform for the bank's global financial product portfolio — built speculatively, with no existing client brief, to open a strategic conversation.
- Delivered a full-stack demo in 4 weeks integrating the client's own risk controls and compliance frameworks.
Senior stakeholder buy-in secured; converted into a pilot phase with real data and expanded engagement across risk operations.